Working in Teams
Increase effectiveness and productivity
Key Learning Outcomes
- Recognise that a team should have common purpose.
- Differentiate between a “working group” and a “team”.
- Understand the characteristics of an effective team.
- Recognise the benefits of a high-performing and effective team for your business.
In their Harvard Business Review article, “The discipline of teams”, experts Jon Katzenbach and Douglas Smith define what makes a team different from a group of people that simply work together. They define a team as “a small number of people with complementary skills who are committed to a common purpose, set of performance goals and approach for which they hold themselves mutually accountable”. They state that to be considered a team, a group has to have this common purpose, and that the best teams translate this into specific performance goals, have an agreed set of standards and communicate regularly.
In small- to medium-sized businesses, knowing how to create and work in teams becomes critical when there are limited people and financial resources. For a business employing 5, 10 or 20 people, the consequences of the group not performing are much greater than for a much larger organisation employing 5,000 people. In this article we focus on learning the difference between a working group and a team, and look at some of the characteristics that are commonly found in highly effective teams.Would you like to see the whole article?
Would you like to start driving positive changes in your business? Would you like to see increased productivity and profitability? Of course you would!
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