Free Article – 10 Common Reasons Small Businesses Fail

Key learning outcomes: Learn that most small businesses fail within five years. Adopt practices generally associated with big businesses to your advantage. Develop systems to maximise operational efficiency. Analyse your potential market and the financial statistics to ensure the survival of your business. Article: The actual numbers vary depending on the research that you read, […]

Free Article – Managing Your Online Profile

Key learning outcomes: Acknowledge that your business needs an effective physical and online presence. Conclude that the more effort and money that is invested in your business’s website, the more customers will want to do business with you. Learn about the importance of search engine optimisation in maximising your business opportunities. Develop a social media […]

Clearing the Blockages in Your Business

Key learning outcomes: Learn that blockages can negatively impact your business’s bottom line. Identify opportunities for improvement from regular reviews of your business’s systems. Develop a communication strategy that benefits team members and your customers. Differentiate between hiring on attitude and hiring for skills. Article: As a leader, one of your most important functions is […]

Free Article – Top 10 Tips for Small Business Success

Key learning outcomes: Understand that well-established business principles apply to both small and large businesses. Acknowledge that you need to work both in and on your business. Establish a system of regular and positive communication with your team. Identify what is working well in your business and build on this. Article: One of the greatest […]

Managing Resistance to Change

Key learning outcomes: Learn that most failures in change implementation are the result of resistance from those who will be directly impacted. Conclude that transparency is crucial when introducing change in a business. Determine that employees need reassurance, and training if necessary, to overcome fear or a lack of confidence in times of change. Acknowledge […]

Ten C’s of Supplier Evaluation

Key learning outcomes: Describe the evaluation methodology devised by Ray Carter in 1995. Apply the 10 C’s whenever you change or appoint a supplier for your business. Understand the importance of researching potential suppliers before entering into agreements. Recognise that low cost and high quality may not go hand in hand. Article: Choosing between suppliers […]

The OODA Loop

Key learning outcomes: Learn about the four stages of the model – observe, orient, decide and act. Acknowledge the impact of the information-gathering process on the decisions you make. Explain why people may interpret information differently. Demonstrate the benefits of resolving situations swiftly. Article: The OODA (observe, orient, decide and act) loop is a proven […]

Model For Change

Key learning outcomes: Understand that the change process applies to both your working and personal lives. Identify the five key stages of the change process. Recognise the need for planning before embarking on the change process. Acknowledge that resistance needs to be overcome in order for the change initiative to succeed. Article: All change initiatives […]

Introduction to Business Culture

Key learning outcomes: Recognise that a business’s success hinges largely on a positive culture. Distinguish between above-the-line and below-the-line elements in a business’s culture. Learn that the foundations of a high-performance culture are employee engagement and shared goals. Acknowledge the significant role of leadership in developing a positive culture. Article: A business’s culture is what […]

Are You Endangered

Key learning outcomes: Recognise the impact of technology on some businesses’ survival. Identify ways to ensure your business stands out despite the threats from online services. Distinguish your business from the competition by building on your expertise and knowledge. Learn to nurture your customer relationships in both face-to-face and online interactions. Article: There are many […]