essential previous learningEffective Teams

The Process of Team Development

Building high performance teams

Key Learning Outcomes

  • Understand the positive impact of effective teamwork and management on your business’s productivity.
  • Learn about the model introduced in 1965 by psychologist, Dr Bruce Tuckman, which outlines the five stages of team development: forming, storming, norming, performing and adjourning.
  • Demonstrate that you can manage issues as they arise which enables your team to progress through each stage with ease.
  • Recognise the need to regularly review your team’s achievements to ensure consistently high performance and engagement levels.


It is well known that most people prefer to work in teams, and if managed well teams can offer huge benefits to both the employees and the business. However, the effectiveness of a team in a small business can have a large impact on overall productivity. Therefore, it is essential that all business owners and managers learn to manage teams. The following model, which outlines the stages in team development, gives a valuable insight into what is required as a leader throughout each stage in the process of team development.

The model

Psychologist, Dr Bruce Tuckman, first introduced this model in 1965. The original model outlines four stages of team development, what behaviours can be seen as the team matures and develops competency, and what role the leader plays in each stage. Tuckman added, around 10 years later, a fifth stage, “adjourning”, and this is sometimes referred to as the “mourning stage”.

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