essential previous learningHiring New Employees

Orientation Process

Increase new employee success

Key Learning Outcomes

  • Understand the importance of the orientation process in ensuring your new employees are productive within a short time frame.
  • Learn about the three phases of the orientation process.
  • Understand some of the key features to consider when developing your orientation process.
  • Recognise the value of new employees spending the time becoming familiar with other departments.


Do you remember what it was like the last time you started a new job? It is likely you felt nervous. You probably worried about whether you would fit in, whether you could do the job and perhaps wondered whether you had made the right decision taking the job in the first place. Starting a new job is a moment of change in a person’s life, a start of something new – these moments are always stressful even if it is something you really want and are excited about.

The orientation process incorporates organisational socialisation and this is how employees are transformed into effective members of a company. It can be broken down into three phases: anticipatory socialisation, encounter and settling in. By understanding each of these phases, we can design an orientation program for new team members that will give them the best chance of becoming effective and productive employees as quickly as possible.

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