essential previous learningNone

Introduction to Business Culture

The secret to business success

Key learning outcomes:

  • Recognise that a business’s success hinges largely on a positive culture.
  • Distinguish between above-the-line and below-the-line elements in a business’s culture.
  • Learn that the foundations of a high-performance culture are employee engagement and shared goals.
  • Acknowledge the significant role of leadership in developing a positive culture.


A business’s culture is what shapes the behaviour and actions of its employees. In other words, the culture is essentially the glue that binds the people and processes together, which is why you will have often heard employees say “this is the way things are done around here”. Having a strong and positive culture is essential to business success. In this article we will explore the layers of culture within a business and explain how culture can drive business performance.

Layers of culture

The culture of a business is often depicted as an iceberg, as shown in the diagram below, with the top section visible to everyone and the bottom section invisible, as it is below the water line.

Would you like to see the whole article?


Would you like to start driving positive changes in your business? Would you like to see increased productivity and profitability? Of course you would!

As part of our commitment to being a low cost yet highly effective service to help owners and managers of small to medium sized business, we are now offering the first month of your membership for just $1! This means you will get full access to all of the learning articles, tools and tips that our website has to offer and with a commitment to upload at least another 150 learning articles through 2015 there is also plenty more learning on the way. On top of this you will also receive our weekly newsletter to keep you updated on new learning for the week and much, much more!

You can cancel at any time, however, if you see the value in what we’re offering (and we’re sure you will!) your membership will automatically continue after your trial at the low cost of just $19.95 per month. So what are you waiting for? For just $1 you are getting full access to all of our content for 30 days risk-free, so come on and join our community today!


Success is giving it your Absolute Best!