Introduction to Business Culture
The secret to business success
Key learning outcomes:
- Recognise that a business’s success hinges largely on a positive culture.
- Distinguish between above-the-line and below-the-line elements in a business’s culture.
- Learn that the foundations of a high-performance culture are employee engagement and shared goals.
- Acknowledge the significant role of leadership in developing a positive culture.
A business’s culture is what shapes the behaviour and actions of its employees. In other words, the culture is essentially the glue that binds the people and processes together, which is why you will have often heard employees say “this is the way things are done around here”. Having a strong and positive culture is essential to business success. In this article we will explore the layers of culture within a business and explain how culture can drive business performance.
Layers of culture
The culture of a business is often depicted as an iceberg, as shown in the diagram below, with the top section visible to everyone and the bottom section invisible, as it is below the water line.Would you like to see the whole article?
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