essential previous learningNone

One On One Coaching

Focus on developing your people for success

Key Learning Outcomes

  • A well conducted coaching program will improve performance in individuals and across your entire business.
  • Coaching provides the added benefit of identifying issues before they become bigger problems.
  • Learn how to conduct powerful one-on-one coaching sessions with your team.
  • Understand that a successful coaching program requires planning and discipline.
  • Use our step by step guide to implement a structured program within your business.


Coaching has become commonplace in organisations where employee development is considered a priority. This is because one-on-one coaching has proved extremely successful when looking to improve performance in individuals, teams or across an entire business. The process doesn’t just offer a clear benefit for the employee, it also allows for an open line of communication that will often provide valuable feedback for business leaders. This information can be used to solve issues before they become bigger problems or to implement positive change. External coaches may be employed, particularly by large companies with significant budgets; however, business owners or managers can be just as effective so long as they take into consideration the guidelines discussed below.

Communicate the program in advance

When you decide to implement a one-on-one coaching program, it is important to communicate the details to all employees in advance. This way, team members don’t, for example, get worried about a meeting scheduled with the boss, and it eliminates any intrigue or gossip circulating through the business. For maximum impact we suggest that every employee should be part of the program. However, if this is not possible due to time constraints or the number of employees, then it is vital that you communicate who will be involved in the program and why. Ideally with larger groups of employees, managers or team leaders should be trained to conduct one-on-one coaching with their direct reports to ensure the program spans the entire business for maximum benefit.

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